'Being Open' training for Patient Safety Champions, July 2008
Ten of the Patients for Patient Safety Champions attended a training session, at the offices of the NHS National Patient Safety Agency on 14th July, designed to provide them with an understanding of the policy Being Open - communicating patient safety incidents with patients and their carers. This topic had been identified as an area for Champions to be able to add value to by utilising their personal experiences and patient perspective, at the Induction Workshop earlier this year.
The training session generated much discussion and also prepared them for how to present their role to NHS staff and focus on the importance of Being Open when things go wrong for patients. Feedback was extremely positive and a future Masterclass in the subject may be offered later this year for all Champions in England and Wales.
The presentations (in PowerPoint) from: Suzette Woodward, Director of Patient Safety Strategy & Nursing Lead for Patient Safety at NPSA; Peter Walsh, Chief Executive of AvMA; and Anna Allford, Project Manager - Patients for Patient Safety, AvMA, are available to view or download by clicking below:
Being Open Suzette Woodward
Being Open - Facts, Figures and Strategy for making it Real Peter Walsh
Presentation Skills Anna Allford