CQC endorses AvMA’s new information leaflet on the duty of candour
Published: 4 Jul 2016
AvMA’s latest information leaflet has been endorsed by the CQC. The leaflet clearly explains the legal duty of candour in England, introduced following a campaign by AvMA and leading patient safety advocates including Will Powell.
The duty of candour is a statutory (legal) duty to be open and honest with patients (or ‘service users’), or their families, when something goes wrong that appears to have caused or could lead to significant harm in the future. It applies to all health and social care organisations registered with the regulator, the Care Quality Commission (CQC) in England.
AvMA’s leaflet is aimed at patients and families and explains what to expect if such an incident occurs and what to do if you think your healthcare provider has not complied with the duty of candour.