Most lapses in patient safety are due to failure by the organisation or ‘system failures’ and the individual healthcare professionals should not be blamed. Sometimes, however, the conduct or competence of individuals does compromise safety and it may be appropriate to call for disciplinary or regulatory action.
In these cases, action may be taken by the employer (e.g. a hospital trust) or by their regulatory body (e.g. the General Medical Council for doctors) under its fitness to practise procedures. If you consider the conduct of a particular healthcare professional was particularly serious, you may wish to consider referring them to the regulatory body.
How AvMA can help
Our self-help guides provide clear and straightforward explanations of how to bring your complaint.
If you are finding the regulatory process particularly complicated or the relevant body has not dealt with your concerns properly then please contact our helpline
Or you can write in to our advice and information service