New client form

Before contacting us, please try our self-help guides, which contain clear and straightforward guidance.

If you still need to contact us after reading the self-help guides, or if you need support with an inquest or want your case to be considered by us in more detail, please complete our online new client form.

Please note: we are unable to accept large documents by email – documents exceeding 15 pages must be sent by post. Please download the print form and return it to us with a copy of your papers.

Your papers will be acknowledged within three days and a caseworker will respond to your enquiry within 28 working days.


If you have received help or advice from AvMA through our helpline, advice and information service, website, or any other service, please consider completing a feedback form.