Online new client form

Please read the important notes below before completing a form:

Before contacting us, please try our self-help guides, which contain clear and straightforward guidance. If you still need to contact us after reading the self-help guides, please complete this form.

Please note that this form should only be used if you require written advice. We are not able to call you about your form. If you would like to speak to someone about your case, please call our helpline. If you don’t get through to an advisor straight away you can leave a message requesting a call back.

New Client Form

  • Complaints about treatment

  • Max. file size: 1 MB.
  • Max. file size: 1 MB.
  • Inquests

  • Legal Action

    The purpose of litigation is solely for obtaining financial compensation. It does not provide the means of obtaining explanation, apology or disciplinary action against a particular practice.
  • Privacy notice: The information we send you may include a newsletter to tell you more about the work we do and information about how you can help us including occasional emails about our conferences, events or fundraising. We will always store your personal details securely. To view our privacy notice please visit