Help and advice

We understand how bewildering it can be when you or a loved one believe you have suffered injury following medical care.

There may be a range of options open to you, from making a complaint or requesting disciplinary action to claiming compensation. Alternatively you may want to know if you are eligible for assistance from our pro bono inquest service.

In this section you can access useful self-help guides and find out more about the help and advice we can provide. If you need the services of a lawyer you can get details of our accredited specialist clinical negligence solicitors in our find a solicitor section.

Please take a look at the menu bar on the left hand side of the page and click on the option/s which are of most interest to you.

Free, independent advice

Our independence is our strength; it enables us to offer straightforward unbiased advice on the options which might be open to you.

Our advice and services are free of charge. We have a small team of advisers with a mixture of medical and legal backgrounds and a team of trained volunteers. Our advisers deal with more complex written casework and inquests and our volunteers handle most of our helpline calls.