HEARD by Avma

We’re looking for people with lived experience to help shape a new initiative to help others navigate healthcare more safely and confidently. If you’ve experienced avoidable medical harm, struggled to raise concerns, felt unheard, or found it difficult to access support, we’d like to hear your story and use it to shape future improvements.

Every year, we speak to thousands of people whose lives have been changed by avoidable harm in healthcare. Many tell us the same things:

• “I didn’t know what questions to ask.”
• “I didn’t realise I had a right to challenge that decision.”
• “I wish I’d known where to go for help sooner.”

These experiences sit at the heart of HEARD by Avma. HEARD is a new initiative to help people better understand their rights in healthcare, navigate healthcare systems with confidence, and access support when things go wrong. But before we build it, we want to listen. That’s why we’re inviting patients, families, carers, and communities to take part in a series of online co-creation workshops.