Reporting a patient safety incident


If you have experienced adverse effects from medicines or medical devices, you can report this to the Medicines and Healthcare Products Regulatory Agency (MHRA) under their Yellow Card scheme.

If you have an experienced an incident with your local healthcare provider (including social care), you can provide feedback to the Care Quality Commission (CQC). It cannot usually investigate individual complaints, but can use feedback to inform their regulatory and inspection roles and will investigate a complaint where there is a potential systemic issue with the healthcare provided.

If you have experienced a health and safety incident in relation to healthcare in England, you can report it to the Healthcare Services Safety Investigation Body (HSSIB). We also have a full self-help guide covering HSSIB investigations.

If you have experienced adverse effects from medicines or medical devices, you can report this to the Medicines and Healthcare Products Regulatory Agency (MHRA) under their Yellow Card scheme.

To report an incident with your local social care provider in Wales, contact Care Inspectorate Wales (CIW). To report a healthcare incident, contact Healthcare Inspectorate Wales (HIW).

If you have an experienced a health and safety incident in relation to healthcare in Wales, you can contact Healthcare Inspectorate Wales (HIW).

If you have experienced adverse effects from medicines or medical devices, you can report this to the Medicines and Healthcare Products Regulatory Agency (MHRA) under their Yellow Card scheme.

To report an incident with your local social care provider in Scotland, contact the Care Inspectorate. To report a healthcare incident, contact Healthcare Improvement Scotland (HIS).

If you have experienced a health and safety incident in relation to healthcare in Scotland, you can contact Healthcare Improvement Scotland (HIS).

If you have experienced adverse effects from medicines or medical devices, you can report this to the Medicines and Healthcare Products Regulatory Agency (MHRA) under their Yellow Card scheme.

To report an incident with your local healthcare provider in Northern Ireland, you can contact the Regulation and Quality Improvement Authority (RQIA).

If you have experienced a health and safety incident in relation to healthcare in Northern Ireland, contact the Health and Safety Executive for Northern Ireland (HSENI).