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Volunteer

Share your expertise. Advocate for patient safety. Shape a safer future. Volunteering at Avma is one of the best ways you can support people who have experienced avoidable harm in healthcare.

Make a difference

For more than 40 years, we’ve offered patients and their families compassionate, reassuring and expert support, providing them with the guidance and information they need to take their next steps following avoidable harm in healthcare.

Join our dedicated community of volunteers and help us continue our vital work offering support, guidance, and hope to those who need it most. Whether you support people directly on our helpline or help out with marketing and fundraising, every volunteer makes a huge impact on Avma’s fight for patient safety.

I have been volunteering for Avma for five years. The helpline is such a valuable resource for people who need advice on medical negligence and the callers are so grateful. It always gives me a satisfaction when they thank me for listening and helping them to understand the options available to them.

Jacqui, helpline volunteer

Why volunteer with Avma?

Make a lasting impact

Help shape better outcomes for people navigating the devastating aftermath of avoidable harm in healthcare.

Build professional growth

Develop your own expertise and gain unique insight into patient safety and justice while carrying out work that really matters.

Be part of a community

Join our close-knit network of compassionate professionals united by a shared purpose and mission to support patients and families.

4.69★
Our helpline volunteers find their involvement incredibly valuable and rewarding, rating their experience with Avma as 4.69 out of 5 stars.

How to get involved

  • Become a helpline volunteer

    Are you a qualified or trainee solicitor, barrister, or healthcare professional? Join over 100 volunteers with legal or medical backgrounds as an Avma helpline volunteer.

  • Other volunteer opportunities

    Extend your impact and represent our mission in the wider community. We’re looking for ambassadors, speakers, and online presenters to help our service users.

Your volunteer toolkit and support

We want your volunteering experience with Avma to be rewarding, safe, and meaningful to you. Whether you are preparing to speak at an event, recording a video, or joining a helpline shift, we provide all the resources and training you need to feel confident in your role.

  • Comprehensive training: Thorough onboarding and ongoing professional development to build your confidence.
  • Pre-approved media and scripts: Ready-to-use materials that maintain consistency and quality across all touchpoints.
  • Dedicated staff support: Access to experienced team members who are always here to help and guide you.
  • Peer network and mentoring: Connect with fellow volunteers who share your passion and commitment for the cause.
  • A flexible commitment: Fit your volunteering involvement around your existing schedule and other responsibilities.