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“Since the surgery I am in more pain than before”
Former Royal Marine Rod was looking forward to a happy retirement following his years of service to his country. He and his wife owned a lovely two-berth touring caravan and...
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#ACNC18 Conference fees and accommodation
Accommodation The Hilton Metropole is fully booked now but you can book accommodation with MICE Concierge If you require two nights’ accommodation or accommodation on Thursday night. MICE Concierge will...
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#ACNC19 | Speaker’s Feedback
Speakers and the events team will really appreciate your feedback. 31st Annual Clinical Negligence Conference Day 1 – Friday 28 June 2019 09.45 Plenary Address: Emergency Medicine Dr Roderick...
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Protected: 31st Annual Clinical Negligence Conference – Online documentation
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Protected: 32 Annual Clinical Negligence Conference – Online Documentation
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ACNC18 Sponsor/Exhibitor checklist
ACNC22 Sponsor/Exhibitor checklist Please indicate your requirements for the conference mark any changes to the listing and submit this checklist as soon as possible to help us ensure you have...
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Protected: ACNC e-documentation
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A fresh approach to patient safety?
Peter Walsh by Peter Walsh Chief Executive of AvMA June 2019 At the time of writing we are eagerly awaiting the new patient safety strategy for England from NHS Improvement....
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Annual reports and accounts
Annual report and financial statements 2020-21 Previous reports Annual report and financial statements 2019-20 Annual report and financial statements 2018-19 Annual report and financial statements 2017-18 Annual report and financial...
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AvMA’s 40th Anniversary
2022 marks a special time for AvMA as it is our 40th anniversary year. We will be making the most of this milestone to raise awareness of the continuing need...
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Barristers
We welcome barristers and enjoy a good relationship with the bar, many of whom are valued members of AvMA’s Lawyers’ Service alongside our 2,500 solicitors specialising in clinical negligence. The...
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Become a helpline volunteer
Online application form Volunteer work placements wanted for our helpline service Are you a qualified solicitor, trainee solicitor, barrister or medically qualified? For the foreseeable future we are unable to...
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Benefits of Joining for Barristers
Individual listing on the Lawyers’ Service website and a link to your chambers’ webpage, which can be accessed by over 2,500 specialist solicitors. Discounts on events such as the Annual...
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Benefits of joining for solicitor firms
AvMA welcomes subscriptions from claimant solicitors and barristers. If you are not a member and would like details of the subscription rates, please email Norika Patel, our Lawyers’ Service Administrator...
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Protected: Best Practice in Quantum, Liverpool – e-documentation
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Protected: Best Practice in Quantum, London – e-documentation
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Better regulation is needed for duty of candour to fulfil its potential
Peter Walsh by Peter Walsh Chief Executive of AvMA August 2016 AvMA’s report on how the CQC has so far regulated the duty of candour makes mostly for depressing reading....
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Brain injuries at birth
Have you recently had a baby at an NHS trust hospital and are worried that your baby suffered harm during the birth? In particular, immediately following their birth was your...
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Briefings and reports
AvMA endeavours to provide a well-informed, patient-centred contribution to the most important policy debates affecting patient safety and justice. Some of the key ways we do this are through briefings,...
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Case studies
Over the years AvMA has supported numerous patients and their families, affected by medical accidents, providing them with free and confidential advice and support. Here you will find a small...
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Protected: Cerebral Palsy & Brain Injury Cases – ensuring you do the best for your client
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Protected: Cerebral Palsy & Brain Injury Cases – online docs
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Protected: Cerebral Palsy and Brain Injuries Cases – Ensuring you do the best for your client (2019)
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Changes to NHS complaints due to COVID-19
Latest advice on NHS complaints handling – England On Monday 3rd February 2021 Amanda Pritchard, NHS England and NHS Improvement Chief Operating Officer and NHS Improvement Chief Executive, issued the...
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Choosing a solicitor
Why choose a specialist solicitor? Clinical negligence is a highly complex and specialist area of law. It requires medical as well as legal knowledge, and an empathy with the feelings...
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Clamp down on legal costs would leave many with no legal remedy
Consultation expected imminently The long awaited consultation on controversial Department of Health proposals to impose a ‘fixed recoverable costs regime’ on clinical negligence cases is expected before the end of...
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Clinical Negligence – AvMA Medico-Legal Webinars
Medico-legal information at your fingertips Working on a client file and looking for more information to assist you with your case? AvMA’s medico-legal webinars give you immediate access to...
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Clinical Negligence: Human cost of avoidable NHS errors outweighs financial cost
By Potter Rees Dolan Solicitors October 2019 This blog was first published on Potter Rees Dolan’s website and the original can be seen here. For over 20 years Potter Rees...
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Protected: Clinical Negligence: Law Practice & Procedure – e-documentation
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Protected: Clinical Negligence: Law Practice and Procedure, 2020
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Protected: Clinical Negligence: Law Practice and Procedure – 2022
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Protected: Clinical Negligence: Law Practice and Procedure 2018 – edocs
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Complaints about NHS or private healthcare
If you believe something has gone wrong with the healthcare provided to you or a loved one, it is almost always best to discuss your concerns with the medical...
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Conferences & Events
AvMA provide top quality, varied and topical conferences, webinars and events for all your training, development and networking needs within the medico-legal and healthcare fields. Current event details are...
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Protected: Court of Protection 2021 – online documentation
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Protected: Court of Protection conference – online docs
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Protected: Court of Protection conference – online documentation
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COVID-19
General advice on Covid 19 and related issues The UK has one of the safest and best healthcare systems in the world. Coronavirus Disease or Covid-19 as it is often...
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CQC Deaths Review underlines urgent need for action over NHS investigations
In December the Care Quality Commission (‘CQC’) published its review of the investigation of deaths in the NHS. The report is a damning indictment of how the NHS identifies, reports,...
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Cutting compensation for those maimed by the NHS would be ‘hideously unfair’
Peter Walsh by Peter Walsh Chief Executive of AvMA February 2018 The front page of the Daily Telegraph – “Cut payouts for NHS blunders or the NHS will go bust”...
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Department of Health publishes plans to cap costs in clinical negligence cases
The long-awaited consultation on capping costs in clinical negligence cases in England and Wales was finally published on 30th January. The deadline for responses is 1st May. AvMA has strong...
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Event Management
Cost effective, top class event management service Do you need to organise events such as conferences or workshops, but do not have the time or resource to do this internally?...
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Feedback and complaints
Feedback about our service We really welcome your feedback about our services and other work including suggestions on how we could improve. To feedback on one of our services, please...
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Find a solicitor
If you want legal advice about a potential clinical negligence claim we strongly recommend that you use a specialist medical negligence solicitor accredited by AvMA. We only accredit solicitors who...
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Fixed costs ‘premature and ill-informed’
AvMA and eight other patients’ charities have signed an open letter calling on Jeremy Hunt to reconsider plans to impose fixed costs in clinical negligence. The letter, published in the...
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Fixed recoverable costs in clinical negligence
The Department of Health and Social Care (strangely not the Ministry of Justice as this is a justice matter) completed a consultation exercise in April 2022 on proposals to limit...
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Frequently asked questions
Why aren’t all specialist clinical negligence solicitors listed? Only solicitors who have been accredited by AvMA as members of our specialist clinical negligence panel are included in Find a Solicitor*....
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Frequently asked questions
What relationship does AvMA have with lawyers? AvMA sees lawyers as an invaluable resource for injured patients and their families to help achieve justice. AvMA promotes good practice by lawyers...
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Harmed patient pathway
AvMA and the Harmed Patients Alliance jointly launched a project in February 2021 to develop a ‘Harmed Patient Pathway’ for utilisation by the NHS when there has been harm caused...
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Help and advice
We understand how bewildering it can be when you or a loved one believe you have suffered injury following medical care. There may be a range of options open to...
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History of AvMA
AvMA was originally established in 1982 as Action for the Victims of Medical Accidents following public reaction to the television play Minor Complications by AvMA’s founder Peter Ransley. Read Peter’s...
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How to register for LSGs in London, SE, Overseas
1. Click on the link https://lsg-london-south-east-overseas.talkingslideshd.com/home 2. Follow the instructions on the Homepage. Register by entering your Name, Firm, Work Email Address and Position. 3. A message will appear on...
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How to register for Northern NW Scotland LSGs
1. Click on the link https://lsg-north-nw-scotland.talkingslideshd.com/home 2. Follow the instructions on the Homepage. Register by entering your Name, Firm, Work Email Address and Position. 3. A message will appear on...
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How to register for SW, Wales, Midlands, Ireland LSGs
1. Click on the link https://lsg-south-west-midlands-ireland.talkingslideshd.com/home 2. Follow the instructions on the Homepage. Register by entering your Name, Firm, Work Email Address and Position. 3. A message will appear on...
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Information for Experts
AvMA guidelines and communications Expert Protocol – FINAL 16.11.21 Acting as an expert or professional witness – Academy Medical Royal Colleges – May 2019 Lawyers Service Newsletter Nov 2021 Experts...
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Inquest document upload
Thank you for completing an inquest new client form. Please let us have copies of any documents relating to the treatment and death of the deceased as these will help...
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Inquests
The loss of a loved one can be one of the most difficult things you have to deal with and this experience can be made even worse if you are...
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Inquests – Prevention of future death reports
Updated 10.2.22 Mark Athias aged 55 at death in July 2021. Sepsis arising from catheter and lack of record keeping at nursing home. SKM_C450i22012810340 (judiciary.uk) Maria Howell, death in September...
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Is criminal prosecution of doctors harming patient safety?
Barbara Ross By Barbara Ross AvMA trustee, former professional nurse and a member of NHS England’s primary care patient safety group May 2016 Welcome to our second guest blog....
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Is the Government trying to bury bad news?
By Peter Walsh Chief Executive, Action against Medical Accidents September 2020 Prime Minister Boris Johnson and Health Secretary Matt Hancock Is the Government oblivious to the avoidable harm caused to...
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Just culture
“Just culture” is rightly, a much-used phrase in patient safety and a major theme in the patient safety strategy for England and all the UK countries. However, there is no...
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Protected: Law Practice and Procedure – online docs
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Lawyers’ Newsletter
AvMA’s Newsletter is published three times a year and articles relating to legal practice and procedure are encouraged from solicitors and barristers alike. The Newsletter is intended to be a...
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Learning from deaths guidance a step in the right direction
In July, NHS England published new guidance for NHS trusts on how to engage with families and carers whose loved one has died. AvMA was closely involved in the consultation...
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Learning from deaths – families demand more than just ‘guidance’
AvMA is taking part in NHS England’s ‘Learning from Deaths’ programme, which amongst other things will be producing ‘guidance’ for NHS trusts on how they involve families in investigations and...
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Legal Updates and Cases
If you would like to make suggestions about additional items which ought to be included or any other improvements then please contact the Lawyers’ Service Team. For past copies of...
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Lisa O’Dwyer
Lisa O’Dwyer Medico-Legal Services Director Lisa qualified as a solicitor in 1993 and specialised in claimant clinical negligence claims before joining AvMA in March 2009. Whilst practising she was a...
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Protected: LLP 2019 Draft
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London & SE
2020 Tim Kilner Breach of Duty in Neurological Conditions: A Paramedic Perspective November 2020 Richard Baker Accommodation Claims October 2020 London LSG 15.1.20 on the Early Notification Scheme please see...
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LSGs
LSG Meetings AvMA is re-introducing one, in person meeting a year, in each of our 5 regions: (i) North, (ii) North West, (iii) Northern, (iv) Midands and (v) London and...
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Protected: Medical Negligence & Access to Justice in Ireland Today
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Protected: Medical Negligence & Access to Justice in Ireland Today
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Protected: Medical Negligence & Access to Justice in Ireland Today, Online documentation
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Protected: Medico-Legal Issues in Accident & Emergency Care e-documentation
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Protected: Medico-Legal Issues in Accident and Emergency Care
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Protected: Medico-Legal Issues in Accident and Emergency Care
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Protected: Medico-Legal Issues in Orthopaedic Surgery – online documentation
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Protected: Medico-Legal Issues in Surgery – online docs
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Protected: Medico-Legal Issues in the Care of Older People
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Midlands
2020 Tim Kilner Breach of Duty in Neurological Conditions: A Paramedic Perspective November 2020 Richard Baker Accommodation Claims October 2020 2019 Professor Jonathan Hardman, Consultant Anaesthetist, Nottingham University Hospitals NHS...
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New client form
Before contacting us, please try our self-help guides, which contain clear and straightforward guidance. If you still need to contact us after reading the self-help guides, please read the following...
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NHS and social care past the tipping point
The Care Quality Commission (CQC) published its ‘State of Care’ report 2017/18 in October and it paints a worrying picture of the state of health and social care in England...
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North West
2020 Tim Kilner Breach of Duty in Neurological Conditions: A Paramedic Perspective November 2020 Richard Baker Accommodation Claims October 2020 2019 Dr Nicholas Kearsley GP: Cancer Referrals in General Practice...
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One-off Expert Referral Service for Non-Members
AvMA has an acclaimed Expert Referral Service. Firms who subscribe annually to AvMA’s Lawyers’ Service can make unlimited requests for experts. If you would like more details of the service,...
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Partners for Patient Safety
Platinum Gold Silver Partners for Patient Safety is AvMA’s corporate membership scheme which is open to companies and public bodies. It is a brilliant way for organisations to align themselves...
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Patient-led haemochromatosis project wins Patient Safety Learning award
Peter Walsh (centre) with Yvonne Francis and Neil McClements Congratulations to Neil Clements, Yvonne Francis and Haemochromatosis UK, who have won the inaugural Patient Safety Learning/AvMA award for “engaging patients...
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Patient safety alerts
Patient safety alerts are official notices issued by NHS England which give advice or instructions to NHS bodies on how to prevent specific types of incidents which are known to...
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Patient Safety Learning Conference 2018
26th September 2018, London Download Speaker’s Presentations Patient Safety Incidents as a Catalyst for Change: Kevin’s Story Margaret Murphy Keynote Speech – Sir Liam Donaldson ‘Learning from Morecambe Bay &...
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Patient safety resources
Kindly supported by our Partners for Patient Safety corporate members Please choose from the side menu to access some of the resources or services we recommend to anyone working in...
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Patients and lawyers unite to offer ministers solutions to clinical negligence ‘fixed costs’ controversy
AvMA, the Law Society and the Association of Personal Injury Lawyers have jointly agreed suggested terms of reference for a working party to reduce legal costs in clinical negligence cases...
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Patients for Patient Safety
Patients for Patient Safety is AvMA’s network of patients and families who share our passion for seeing improvements in patient safety and the way that people affected by avoidable harm...
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Paula McGowan OBE
Paula McGowan OBE About me Paula McGowan grew up in Liverpool and is married to Tom McGowan who is a Senior Officer in the Air Force. Paula is an early...
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Peter Walsh
Peter Walsh Chief Executive Peter joined AvMA as chief executive in January 2003, replacing the founding chief executive, Arnold Simanowitz OBE. One of Peter’s earliest actions was to introduce a...
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Privacy & cookies
PRIVACY NOTICE – Action against Medical Accidents (AvMA) (Last updated: 11 May 2018) THE SHORT VERSION At AvMA we are committed to protecting your privacy. If you have contacted AvMA...
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Purpose and values
Our purpose Our purpose is to support people affected by avoidable harm in healthcare; to help them achieve justice; and to promote better patient safety for all. Our values Excellence:...
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Rapid Resolution and Redress scheme to go forward
The Department of Health has published a summary of consultation responses to its consultation earlier in 2017 on a ‘Rapid Resolution and Redress Scheme’ for babies with serious brain damage...
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Rapid Response and Redress scheme has potential but needs radical changes
The Department of Health’s consultation on proposals for a Rapid Response and Redress scheme for brain damaged children in maternity cases in England closes on 26th May. The scheme has...
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Read AvMA’s blog
Is the Government trying to bury bad news? by Peter Walsh, AvMA Chief Executive, September 2020 Is the Government oblivious to the avoidable harm caused to non-COVID patients as a...
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Recognising ‘what good looks like’
149 Suzanne Shale by Suzanne Shale Chair of AvMA January 2016 I am in awe of Will Powell, Josephine Ocloo, Clare Bowen, James Titcombe, Scott Morrish and Sara Ryan. Their...
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Remember us in your Will
AvMA is completely independent and relies on the generosity of our supporters to enable us to carry out our vital work. By leaving a donation in your Will, you will...
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Representing Families at Inquests – online docs
You can either download the Representing Families at Inquests: A Practical Guide conference online documentation as a single file or download the individual speaker’s presentation. Also, you can make electronic...
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Protected: Representing Families at Inquests – Online docs
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Protected: Representing Families at Inquests: A Practical Guide
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Request for Experts
It is often said that the success or failure of a clinical negligence claim is determined by the quality of the medical expert/s and the evidence they give. AvMA maintain...
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Robbie’s Law
Robbie Powell AvMA’s campaign was also called “Robbie’s Law” with the permission of the family of Robbie Powell, whose family have done more than anyone to raise awareness of the...
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Saving lives threatened by COVID19 is rightly a priority, but many more can be saved by improving patient safety
Peter Walsh By Peter Walsh, Chief Executive at Action against Medical Accidents April 2020 On behalf of all of us at AvMA, I would like to state our best wishes...
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Self-help guides
AvMA’s self-help guides have been written by experts to help guide you through the process of taking action following a medical injury. In clear and straightforward language, they set out...
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Sitemap
(Not the) ACNC #ACNC19 | Speaker’s Feedback #ACNC2020 Speaker’s Checklist 31st Annual Clinical Negligence Conference – Online documentation 32 Annual Clinical Negligence Conference – Online Documentation About us Purpose and...
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South West
2022 Dr Tarun Solanki – Medicolegal issues in care of the elderly 14.6.22 2020 Tim Kilner Breach of Duty in Neurological Conditions: A Paramedic Perspective November 2020 Richard Baker Accommodation...
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Speakers, trainers and consultants from a patient/family perspective
Patients and their loved ones with lived experience of avoidable harm can play an invaluable and powerful role in supporting or leading work on patient safety. We have created this...
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Specialist Clinical Negligence Panel
Are you or members of your team ready for AvMA accreditation? As an independent patient safety charity, providing advice and support to patients is central to our work. It was...
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Specialist independent investigations of maternity incidents welcomed
The Department of Health has announced that it will fund the Healthcare Safety Investigation Branch (HSIB) to conduct specialist independent investigations of stillbirths, neonatal deaths and brain injury at childbirth....
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Sponsorship & Exhibition Opportunities
Sponsoring or exhibiting at AvMA’s events offers the ideal way to reinforce your company’s brand, create new business opportunities and maintain customer interface with existing clients. AvMA currently has the...
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Terms and Conditions of Booking
1 – CONFIRMATION OF BOOKING 1.1 Online event confirmation will be sent by email. Login details will be sent 24 hours prior to the online event. It is the responsibility...
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The AvMA helpline
AvMA Helpline number: 0845 123 2352 Monday to Friday 10am to 3.30pm. Calls cost 0-7p per minute plus your phone company’s access charge. Please click here for more information on...
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The current legal duty of candour
Guest blog by Will Powell Robbie’s Law Trust April 2016 Welcome to the first of our guest blogs. This month’s blog is by Will Powell, father of Robbie Powell who...
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The Lawyers’ Service Team
Lisa O’Dwyer, Director of Medico-Legal Services, qualified as a solicitor in 1993 and specialised in claimant clinical negligence claims before joining AvMA in March 2009. Lisa was appointed Director of...
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Tom Bell
About me In 1991 my sister Alison took her life after being abused by an older male nurse when she was a patient in the care of an NHS mental...
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Two reports challenging failings in the current health safety management system
Welcome to our guest blog. This month’s blog is from Richard von Abendorff, one of a number of Patient Public Voices on NHS Improvement’s National Patient Safety Response Advisory Panel....
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Urgent action required to prevent avoidable harm and deaths amongst non COVID-19 patients
By Peter Walsh Chief Executive, Action against Medical Accidents June 2020 Government must urgently open up services for non-COVID patients or risk avoidable harm to thousands Many NHS hospitals running...
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Vicki Norman
Senior Administrator & PA to Chief Executive Vicki joined AvMA in 2015. She administers the AvMA Clinical Negligence Panel and Find a Solicitor website facility as well as providing varied...
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What kind of workplace culture do we want?
Welcome to our guest blog. This month’s blog is from Dame Professor Donna Kinnair, Director of Nursing Policy and Practice at the Royal College of Nursing and a Patron of...
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When will we see a genuine step-change in patient safety?
Simon Elliman By Simon Elliman, Partner and Head of Clinical Negligence at Royds Withy King November 2019 In October this year, the Chief Inspector of Hospitals at the Care Quality...
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“Wholly misconceived” safe space proposals rejected by Joint Select Committee
A report published in August has rejected in the strongest terms the Government’s proposal to allow NHS trusts to investigate themselves and each other under the so-called ‘safe space’ arrangements....
Events
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(Not The) ACNC 29-30 April 2021 (online event)
On the mornings of 29th and 30th April 2021 – when we should have been in Bournemouth for the 32nd Annual Clinical Negligence Conference (ACNC) – we will bring some...
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32nd Annual Clinical Negligence Conference, 29-30 April 2021, Bournemouth International Centre – EVENT CANCELLED
It is with great regret that because of the ongoing situation with Covid, unfortunately the 32nd Annual Clinical Negligence Conference, which had already been postponed from June 2020 to 29-30...
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33rd AvMA Annual Clinical Negligence Conference 23-24 March 2023 (Welcome Event & Golf Day 22 March), Bournemouth International Centre
Join us in Bournemouth on 23-24 March 2023 for the 33rd AvMA Annual Clinical Negligence Conference (ACNC), the event for clinical negligence specialists! The very best medical and legal experts...
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AvMA ‘Gujarati Night at Hansa’s’ Leeds
AvMA supported by Evolution Costs and Irwin Mitchell LLP offer a fantastic evening at Hansa’s Gujarati restaurant in Leeds Great food at Hansa’s Calling all clinical negligence law firms and...
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AvMA’s Medical Negligence and Access to Justice in Ireland Today (online event)
For the first time, AvMA’s popular Medical Negligence and Access to Justice in Ireland Today conference will be taking place online, from 09.30 – 13.00 on 24 February 2021. The...
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AvMA’s Specialist Clinical Negligence Panel Meeting, Afternoon of Wednesday 1 December 2021, RSA House, London
The annual meeting for AvMA Specialist Clinical Negligence Panel members provides the opportunity to meet, network and discuss the latest key developments and issues facing clinical negligence law. This year’s...
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AvMA Clinical Negligence: Law Practice and Procedure (online event)
Develop your career in clinical negligence This is the course for those who are new to the specialist field of clinical negligence, and, for the first time, it is coming...
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AvMA Conference Wine Tour & Tasting (Not Golf)
Wine Tour & Tasting in Sussex 30th June 2.30pm An alternative to the Thursday Golf Day A chance for non-golfers to kick off their AvMA conference 2016 with a bit...
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AvMA Specialist Clinical Negligence Panel Meeting
The annual meeting for AvMA Specialist Clinical Negligence Panel members provides the opportunity to meet, network and discuss the latest key developments and issues facing clinical negligence law. This year’s...
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AvMA’S 40th Anniversary Gala Celebration Evening of Friday 2nd December 2022, Leonardo Royal London St Paul’s
Join us on the evening of Friday 2nd December 2022 at the Leonardo Royal London St Paul’s Hotel to celebrate AvMA’s 40th anniversary and to mark the progress that has...
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Clinical Negligence: Law Practice & Procedure, 12-13 May (NEW DATES)
This is the course for those who are new to the specialist field of clinical negligence. The event is especially suitable for trainee and newly qualified solicitors, paralegals, legal executives...
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Court of Protection
Since its inception in 2007, the Court of Protection has made crucial decisions to try to protect the well-being of vulnerable individuals. In a rapidly-evolving legal environment, AvMA’s third annual...
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Essential Medicine for Lawyers, 30 June – 1 July 2021, online
This essential conference, coming to you online for the first time, has been structured to ensure delegates gain a good grounding in the key areas of the major body systems....
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Experts and Lawyers – Effective Team Working: Legal instructions and report writing
Lawyers and experts are on the same team – lawyers need to learn to instruct properly; experts need to report in a focused and timely manner. By training lawyers and...
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Live webinar: Breach of duty and response standards in ambulance practice
Live webinar: 7 October 2021, 10:30-11:30am This session will cover: Common errors in paramedic practice; assessment and treatment Documentation and record-keeping Navigating the patient report form Standards and clinical guidelines...
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The 32nd Annual Clinical Negligence Conference, 24-25 March 2022
(Welcome Event 23rd March), Royal Armouries Museum, Leeds Join us in Leeds for the 32nd AvMA Annual Clinical Negligence Conference (ACNC), the event for clinical negligence specialists. The very best...
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The AvMA/VFS Charity Golf Day – EVENT CANCELLED
It is with great regret that because of the ongoing situation with Covid, unfortunately the 32nd Annual Clinical Negligence Conference, which had already been postponed from June 2020 to April...
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“Our Health; Our Health Service”: does the Green Paper hail a new era for Patient Safety and Justice in Wales?
“Our Health; Our Health Service” sets out Welsh Government’s agenda for quality and governance, following a host of high profile problems with patient safety and the aftermath of lapses in...